Contact Us
Have a question about an adoption, a technical issue, or just want to say hi? We're here to help!
Frequently Asked Questions
How do I switch between Adopter and Homer roles?
Your profile is unified! You can browse pets to adopt and create listings to help others from the same account dashboard.
Is my location data safe?
Yes. You can choose to share only your Zip Code or meet at public shelters instead of sharing your exact home address.
How do I report a suspicious listing?
Please email us immediately with the listing ID or screenshot. We prioritize community safety.
Urgent Issues
If you are experiencing a critical bug or a safety concern, please mark your email subject line as "URGENT" so our team can prioritize it.